Dwight’s day-to-day focus is on FMI’s growth in Pizza Hut, KFC, Taco Bell, Panera Bread, Burger King, and Grab ‘N Go convenience stores. Dwight has enlisted great managers, partners and staff and is a firm believer in Lee Laccoca’s philosophy of “surrounding yourself with great people and getting out of their way”. He considers this his best attribute is finding and placing people in positions that greatly benefit themselves and the company.
Dwight began his career with Canadian Retailer, Zellers in 1978. After 12 years in the retail business, he moved into other ventures, always exercising his entrepreneurial spirit. Throughout his career, Dwight has successfully developed and operated several Subway markets, an A&W, Doughnut Shops, Movie Theatres, Kwik Kopy Franchises, and a Championship Junior “A” Hockey Franchise.
Dwight has received national recognition with YUM! receiving the Maple Leaf Award from the President, as well as the Leap Forward Award from Graham Allan. Dwight is an Ernst & Young Entrepreneur of the Year 2013 award recipient for Atlantic and is a Junior Achievement New Brunswick Business Hall of Fame Inductee.
Greg leads the company through a team of like-minded individuals, eager to succeed. Throughout his career he has been focused on surrounding himself with great leaders who share his vision for excellence. Among his peers and team, he is known for his attention to detail, guest-first mindset, and passion for exemplary performance.
Greg began his career in the restaurant industry in 1997 after graduating from the Business Management program at Atlantic Business College. He joined the YUM system in 1999 as a Restaurant General Manager, transitioning soon thereafter to an Area Coach position responsible for multiple Pizza Hut, Subway and A&W restaurants. In 2004, Greg and Dwight partnered, forming Franchise Management Incorporated, with plans to grow the company beyond the one Pizza Hut restaurant it then held. He successfully led the company's transition from its 2004 status into today’s diverse and extensive business portfolio.
Greg has received multiple awards throughout his career including The Lighthouse for top operations in franchised Canada, the Recipe for Success, The Coach, Highest Sales Growth, Making it Stick, Design & Innovation Award and the Maple Leaf from YUM Canada’s President.
CHIEF FINANCIAL OFFICER
Arlene is responsible for overseeing the global finance function at FMI while partnering with her colleagues on the FMI Leadership Team to develop and monitor strategies that ensure corporate goals are achieved. She leads the Finance & Accounting Team and is accountable for financial reporting, cash flow planning, forecasting, capital budgeting and risk management, as well as planning for future growth. She also oversees internal controls, aspects of corporate governance/compliance for 30 legal entities, treasury functions, as well as corporate and personal tax strategies. Arlene is involved in M&A activities, specifically focused on the assessment of opportunities, negotiations, raising capital and oversight of due diligence. She works closely with external financial partners and advisors on a regular basis.
Arlene joined FMI group in June 2008 as CFO after spending 12 years in public practice roles. In the early years, she also filled the role of Controller until her team expanded to include numerous mid-level management positions. What began as a small group has grown into a Finance & Accounting Team of 25 in a variety of challenging roles. Dozens of acquisitions since 2008 have meant constant re-evaluation and team structure changes to accommodate such fast-paced growth.
Chief Operations Officer
Chris is a proven c-suite executive that leads FMIs Operations and Human Resource functions across the 19 provinces and states in which we trade. After a successful tenure with Yum!, Recipe and Boston Pizza, Chris joined FMI when the company had just over 70 locations and built the Operations team responsible for the explosive growth to 350 and beyond. Chris practices a people-centric approach to leadership, and is a fan of Jim Collins. He believes success is a result of inspired, aligned teams working towards a common goal. This is evidenced by FMIs best in class financial, guest experience and team engagement results.
CHIEF MERGERS, ACQUISITIONS & LEASING OFFICER GENERAL COUNSEL & CORPORATE SECRETARY
Tyler is a seasoned corporate/commercial lawyer with a belief in transformational leadership, who believes in letting ideas, accomplishments and achievements speak for themselves. Tyler has a proven track record of leading successful teams in a variety of settings, with the ability to draw people into a team, inspire them with a vision for what is possible and the courage to harness the collective enthusiasm and skill-sets of a team to drive unprecedented change. At FMI, Tyler leads its significant merger and acquisition activities, has accountability for its leasing function post-site identification and is responsible for the company’s approach to risk management. As corporate secretary, Tyler has accountability for the governance function of over 30 different legal entities throughout North America.
Tyler has considerable international experience, having provided advice to business operations in more than 50 countries. After beginning his career on Bay Street with a large national law firm in Toronto, Tyler assumed the helm of the legal department of a mid-sized Atlantic Canadian company. He subsequently served McCain Foods Limited for 9 years as Counsel Global Legal Operations, after which he operated his own firm in association with Cognition LLP (now Caravel Law) and Axiom Law before joining the FMI Group of Companies.
Tyler has been recognized with a number of national awards including being named “Tomorrow’s Leader” in 2014 at the Canadian General Counsel Awards, being recognized as the Canadian “Up and Comer of 2013” by the Canadian Corporate Counsel Association, and being awarded the “Omnium Global Executive MBA Award for Excellence in Leadership” in 2012 by the University of Toronto.
In addition to having a Bachelor of Business Administration and a Bachelor of Laws from the University of New Brunswick, Tyler has a MBA from the Rotman School of Management, University of Toronto (where he was named Valedictorian) and a Global Executive MBA from St. Gallen University in Switzerland.
Tyler has been called to the Law Societies of New Brunswick, Nova Scotia, Ontario and Nunavut.
Chief Growth Officer
Matthew divides his time between sales and marketing-focused duties of all FMI brands, as well as managing trade area development and new site selection. He leads a team of talented marketers each dedicated to managing one of FMI’s unique brands. The Marketing Team strives to deliver both short and long-term same store sales growth by offering support to local store marketing, fundraising, media buying, grand openings, and more. His team also manages menu maintenance for many of FMI’s brands. With new site development, Matthew works closely with FMI’s Franchisors, Brokers and Landlords to identify and negotiate on prospective locations. As a member of FMI’s Leadership Team, Matthew participates in corporate goal-setting and strategic planning for each Division of FMI.
After earning his Bachelor of Business Administration from Acadia University, Matthew began his first career with RBC Royal Bank. He joined FMI Group in September of 2009 as their first Marketing Manager, relocating to his hometown in New Brunswick. Matthew has enjoyed the good fortune of growing alongside FMI as they have acquired and built many new locations.
DIRECTOR OF PEOPLE AND CULTURE
Jason leads a team of dedicated HR and Payroll professionals that take pride in building a strong organizational culture for our people. Our shared belief is that a positive workplace culture drives greater employee engagement, and that engaged people will ultimately deliver an exceptional experience for our guests. The HR/Payroll Team contributes to FMI being a great place to work by executing a variety of important administrative and strategic responsibilities designed to ensure FMI attracts, rewards, and retains talented individuals.
Previous to his role at FMI, Jason was the Director of Human Resources at St. Thomas University in Fredericton, New Brunswick for over 15 years. Jason has also led HR teams in a variety of manufacturing sectors including forestry and food. He has his CPHR designation and is a former President of the Chartered Professionals in Human Resources of New Brunswick (CPHRNB). Jason is a graduate of the UNB/NBCC Human Resources Management Certificate Program, completed his undergraduate work at the University of New Brunswick, and received an M.A. in Clinical-Developmental Psychology from York University. Jason has also enjoyed teaching part-time since 2008 in the Faculty of Management at UNB and at UNB’s College of Extended Learning in the areas of strategic human resource management, organizational behaviour, retention, performance management, and HR planning.
Director, IT & Special Projects
Steven is responsible for overseeing all Information Technology functions at FMI. He leads the IT support, systems administration, provisioning and IT project management teams providing 7x24 support and new technology deployment for our 350+ restaurants, Support Centre and Field Operations teams.
Having made a significant investment in a Biology degree at the University of Guelph, Steven decided to embark on a career in IT. Steven held various technology roles in Bell Canada’s Managed Services group and, after 15 years, decided to move from Ontario back to his roots in New Brunswick and took on the role of managing Satellite Operations at Xplore (yes, it is rocket science) before joining FMI in 2015. Since joining FMI, Steven has used his more than 25 years of experience and expertise in IT and project management to identify and implement innovative solutions to optimize operational efficiency and enhance business performance as the use and dependance on technology in our industry has grown exponentially.