Franchise Management Inc. is one of the largest restaurant franchisees in North America. We currently own and operate more than 360 Pizza Hut, KFC, Taco Bell, Panera Bread, Robin’s Donuts and Convenience Store businesses across 18 different provinces and states. With presence in Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland, Vermont, New Hampshire, Massachusetts, Mississippi, Louisiana, Arkansas, Wisconsin, Illinois, Iowa and Nebraska, FMI is proud to employ over 7000 people. All operations are administered from our Support Center in Woodstock, New Brunswick.
In the early 90s, the company (later named FMI) was formed as a management company to administer a small number of local businesses. Over time, that focus has evolved to growing and supporting a portfolio of successful businesses, relevant within their respective trade areas across North America.
For general inquiries, please email firstname.lastname@example.org or call our Business Support Center at (506) 328-4631.
Dwight’s day-to-day focus is on FMI’s growth in Pizza Hut, KFC, Taco Bell, Panera Bread, Burger King, and Grab ‘N Go convenience stores. Dwight has enlisted great managers, partners and staff and is a firm believer in Lee Laccoca’s philosophy of “surrounding yourself with great people and get out of their way”. He considers this his best attribute is finding and placing people in positions that greatly benefit themselves and the company.
Dwight began his career with Canadian Retailer, Zellers in 1978. After 12 years in the retail business he moved into other ventures, always exercising his entrepreneurial spirit. Throughout his career, Dwight has successfully developed and operated several Subway markets, an A&W, Doughnut Shops, Movie Theatres, Kwik Kopy Franchises, and a Championship Junior “A” Hockey Franchise.
Dwight has received national recognition with YUM! receiving the Maple Leaf Award from the President, as well as the Leap Forward Award from Graham Allan. Dwight is an Ernst & Young Entrepreneur of the Year 2013 award recipient for Atlantic and is a Junior Achievement New Brunswick Business Hall of Fame Inductee.
Greg leads the company through a team of like-minded individuals, eager to succeed. Throughout his career he has been focused on surrounding himself with great leaders who share his vision for excellence. Among his peers and team, he is known for his attention to detail, guest first mindset, and passion for exemplary performance.
Greg began his career in the restaurant industry in 1997 after graduating from the Business Management program at Atlantic Business College. He joined the YUM system in 1999 as a Restaurant General Manager, transitioning soon thereafter to an Area Coach position responsible for multiple Pizza Hut, Subway and A&W restaurants. In 2004, Greg and Dwight partnered, forming Franchise Management Incorporated, with plans to grow the company beyond the one Pizza Hut restaurant it then held. He successfully led the company transition from its 2004 status into today’s diverse and extensive business portfolio.
Greg has received multiple awards throughout his career including The Lighthouse for top operations in franchised Canada, the Recipe for Success, The Coach, Highest Sales Growth, Making it Stick, Design & Innovation Award and the Maple Leaf from YUM Canada’s President.
Arlene is responsible for overseeing the global finance function at FMI while partnering with her colleagues on the FMI Leadership Team to develop and monitor strategies that ensure corporate goals are achieved. She leads the Finance & Accounting Team and is accountable for financial reporting, cash flow planning, forecasting, capital budgeting and risk management, as well as planning for future growth. She also oversees internal controls, aspects of corporate governance/compliance for 30 legal entities, treasury functions, as well as corporate and personal tax strategies. Arlene is involved in M&A activities, specifically focused on assessment of opportunities, negotiations, raising capital and oversight of due diligence. She works closely with external financial partners and advisors on a regular basis.
Arlene joined FMI group in June 2008 as CFO after spending 12 years in public practice roles. In the early years, she also filled the role of Controller until her team expanded to include numerous mid-level management positions. What began as a small group has grown into a Finance & Accounting Team of 25 in a variety of challenging roles. Dozens of acquisitions since 2008 have meant constant re-evaluation and team structure changes to accommodate such fast-paced growth.
Arlene attended the University of New Brunswick, earning her Bachelor of Business Administration in 1995. Shortly thereafter she enrolled in the Certified General Accountant program and obtained her accounting designation in 1999. Each year she participates in professional development opportunities to continue growing in her profession and as a business leader.
Chris joined FMI Group in September of 2011 as Director of Operations, responsible for their KFC locations. After 5 strong years rebuilding FMI’s KFC business in Canada, and a successful acquisition of KFC restaurants in the US, Chris was appointed VP of Field Operations with FMI Group. He now leads a tenured team of Operations Leaders representing each of FMI’s divisions.
Chris has enjoyed a progressive career in the restaurant and franchising industry. While attending Saint Mary’s University in Halifax and enrolled in a Bachelor of Commerce program, Chris also worked on campus as the university’s Liquor Services Manager. After leaving SMU, he joined PepsiCo and the KFC Atlantic operations team. During his early tenure with PepsiCo, Chris opened one of the first Pizza Hut co-branded locations in New Minas, NS.
Chris then moved to the GTA taking on additional roles including Field Training Leader, and Area Manager. In 2004 he was promoted to Director of Training and Operations Services for the KFC Brand in Canada, responsible for Field Training, Program Development and Operations Services for the brand nationally. Chris next returned to Operations as the Director of Operations with YUM! having full accountability for 71 company owned restaurants. Before joining FMI, Chris worked as VP of Operations for Grinner’s Food Systems Limited, and with Montana’s and Boston Pizza International leading their brands in Atlantic Canada.
A fan of Jim Collins, Chris believes success is a result of disciplined, aligned teams working towards a common goal. His efforts have been recognized during his career by receiving two Builder’s Awards, “Helping to Light the Way” Award and “The Bull” Award for acting like an owner.
Tyler is a seasoned corporate/commercial lawyer with a belief in transformational leadership, who believes in letting ideas, accomplishments and achievements speak for themselves. Tyler has a proven track record of leading successful teams in a variety of settings, with the ability to draw people into a team, inspire them with a vision for what is possible and the courage to harness the collective enthusiasm and skill-sets of a team to drive unprecedented change. At FMI, Tyler leads its significant merger and acquisition activities, has accountability for its leasing function post-site identification and is responsible for the company’s approach to risk management. As corporate secretary, Tyler has accountability for the governance function of over 30 different legal entities throughout North America.
Tyler has considerable international experience, having provided advice to business operations in more than 50 countries. After beginning his career on Bay Street with a large national law firm in Toronto, Tyler assumed the helm of the legal department of a mid-sized Atlantic Canadian company. He subsequently served McCain Foods Limited for 9 years as Counsel Global Legal Operations, after which he operated his own firm in association with Cognition LLP (now Caravel Law) and Axiom Law before joining the FMI Group of Companies.
Tyler has been recognized with a number of national awards including being named “Tomorrow’s Leader” in 2014 at the Canadian General Counsel Awards, being recognized as the Canadian “Up and Comer of 2013” by the Canadian Corporate Counsel Association, and being awarded the “Omnium Global Executive MBA Award for Excellence in Leadership” in 2012 by the University of Toronto.
In addition to having a Bachelor of Business Administration and a Bachelor of Laws from the University of New Brunswick, Tyler has a MBA from the Rotman School of Management, University of Toronto (where he was named Valedictorian) and a Global Executive MBA from St. Gallen University in Switzerland.
Tyler has been called to the Law Societies of New Brunswick, Nova Scotia, Ontario and Nunavut.
Rachael is a Human Resources executive with over 20 years of experience. She is results oriented, passionate, and able to distinctly drive an agenda forward as necessary. In her current role she oversees functions such as employee compensation, recruitment, personnel policies, and regulatory compliance; and plays a significant role in the strategic use of Human Resources at FMI. Rachael plays an active role in ensuring our organization is stable and ready for future growth, whether it be through acquisition or new store builds. She also puts her heart & soul into promoting a positive culture through teamwork, recognition, and giving back within the communities in which we operate.
Rachael is a member of the Society for Human Resource Management (SHRM), Human Resources Association of New Brunswick (HRANB) and holds her CPHR designation. Rachael has received the Maple Leaf Award of Excellence in recognition of her outstanding performance and demonstration of Company Values, as well as “The Rock” award for Strength in Operations, “The Lion Award” for the courage to challenge the status quo & cultivating growth and people culture within FMI, and the “People Capability” award calling out her passion for people.
Matthew divides his time between sales and marketing focused duties of all FMI brands, as well as managing trade area development and new site selection. He leads a team of talented marketers each dedicated to managing one of FMI’s unique brands. The Marketing Team strives to deliver both short and long-term same store sales growth by offering support to local store marketing, fundraising, media buying, grand openings, and more. His team also manages menu maintenance for many of FMI’s brands. With new site development, Matthew works closely with FMI’s Franchisors, Brokers and Landlords to identify and negotiate on prospective locations. As a member of FMI’s Leadership Team, Matthew participates in corporate goal setting and strategic planning for each Division of FMI.
After earning his Bachelor of Business Administration from Acadia University, Matthew began his first career with RBC Royal Bank. He joined FMI Group in September of 2009 as their first Marketing Manager, relocating to his hometown in New Brunswick. Matthew has enjoyed the good fortune of growing alongside FMI as they have acquired and built many new locations.
Peter oversees a team consisting of Logistics, Sustainability, Maintenance, as well as Design and Construction. His team works closely with the other Support Centre Departments and Operations Group to deliver Energy Savings initiatives, Preventative Maintenance Plans, and all Upgrade, Renovations and New Builds in a cost effective and timely manner for all of FMI’S estate.
From New Brunswick, raised and working in the local area, Peter has joined the FMI Team recently from a long career in the manufacturing sector. He comes to FMI with 10+ years of experience in steel fabrication, design and construction, as well as 17 years in the forest products sector, working in Engineering, Project Management, and Supervision. Peter brings to FMI his knowledge in design, field supervision, cost control, schedule tracking and work planning to lead his team through FMI’s vast initiatives.